Parliament’s spending watchdog has accused HMRC of deliberately running down its phone services to force people to go online, according to a report.
Parliamentary watchdog accuses HMRC of deliberately ‘degrading’ phone services Read More »
Small firms fear the new Employment Rights Bill will harm recruitment, according to a survey by the Federation of Small Businesses (FSB).
Employment plan will harm jobs, warns small firms Read More »
HMRC could save an estimated 1.7 million hours of call handlers’ time every year if it implemented an automated status tracking system.
HMRC could save millions of hours with tracking system Read More »
There are only 5 days until the Self-Assessment filing and payment deadline. For anyone who are still yet to file, time is running out.
5 Days until the Self-Assessment deadline Read More »
HMRC could save an estimated 1.7 million hours of call handlers’ time every year if it implemented an automated status tracking system.
HMRC could save millions of hours with tracking system Read More »
Cash use in the shops rose for a second year in a row in 2023 after a decade of falls, according to the British Retail Consortium (BRC).
Cash usage on the rise for second successive year Read More »